01
Channels
- Email and SMS for confirmations, updates, and receipts.
- Voice/IVR for inbound routing and outbound notifications.
Integrations / Communications
Customer-safe notifications with delivery truth.
Email, SMS, and voice updates with status and retries.
02
Delivery
- Status surfaced to ops so failures trigger follow-up.
- Templates managed centrally with audit.
- Opt-in/opt-out respected per channel.